CPSC Recall in 2023: Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Hazard

Updated on March 25, 2026.

See the recall details below. You can also see similar information for other consumer product recalls in 2023.

Data Source: CPSC.

Recall Number: 23-178

Date: April 13, 2023

Product Name: Flo Smart Water Monitor Lithium-Ion Battery Back-Ups

Recall Description:

This recall involves the Flo Smart Water Monitor Lithium-Ion Battery Back-Ups. The Flo Water Monitor Battery Backup device was an optional add-on accessory that could be purchased separately to extend certain features of Moen’s Flo Smart Water Monitor and Shutoff in the event of a power disruption. Only the battery back-up is being recalled. The dark gray rectangular battery has the FLO logo printed on the lower right-hand side. A sticker showing the status of the light on battery is printed on the lower left-hand side as well as model number 920-001.

Hazard Description:

The lithium-ion battery back-up can overheat, posing a fire hazard.

Consumer Action:

Remedy Type:

Refund

Units: About 10,000 (In addition, about 14 units sold in Canada)

Incidents:

There have been three reports of backup batteries that have overheated and caught fire. No injuries have been reported, but minor property damage has been reported.

Sold At:

Lowe’s, The Home Depot and other stores nationwide and online including at Amazon.com from August 2019 through November 2022 for about $250 for the battery.

Manufactured In:

China

Custom Label:

Note:

Custom Field:

Recalled lithium-ion batteries should be disposed of in accordance with applicable laws, including following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.