Daimler Vans USA, LLC: Safety Recalls in 2017
Updated on March 19, 2026.
There were 17 safety recalls made by Daimler Vans USA, LLC in 2017. See the details of the recalls below.
You can also see similar information for other manufacturers.
Data Source: NHTSA.
December 14, 2017
(Campaign #: NR (Not Reported))
Crosswind Assist may not Intervene as Expected
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles equipped with the Crosswind Assist function. In the event of strong crosswind, automatic brake interventions by the vehicle dynamics control system (ADAPTIVE ESP) might not be activated.
NHTSA ID: 17V804000
Component: LANE DEPARTURE
# of Units Affected: 2,177
Consequence Summary:
If Crosswind Assist system does not activate the automatic braking system as expected in the event of a strong crosswind, there would be an increased risk of a crash.
Corrective Action:
DVUSA will notify owners, and dealers will update the ESP control unit with corrected software, free of charge. The recall is expected to begin in January 2018. Owners may contact DVUSA customer service at 1-854-888-3214.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 78.41
November 21, 2017
(Campaign #: NR (Not Reported))
Spare Tire Holder Not Secure
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans. The spare tire holder under the vehicle may not be properly secured.
NHTSA ID: 17V742000
Component: TIRES
# of Units Affected: 773
Consequence Summary:
If the spare tire holder is not properly secured, the spare tire may separate from the vehicle and become a road hazard, increasing the risk of a crash.
Corrective Action:
DVUSA will notify owners and dealers will lift the spare tire holder completely and tighten the securing screws as necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA custom service at 1-854-888-3214.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 82.41
October 16, 2017
(Campaign #: NR (Not Reported))
Incorrect Load Capacity on Label/Part 567
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The label on the B-pillar may state a higher maximum vehicle load capacity than the vehicle is designed for. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
NHTSA ID: 17V650000
Component: EQUIPMENT
# of Units Affected: 2
Consequence Summary:
If the load capacity information is incorrect on the label, the vehicle may be overloaded, increasing the risk of a crash.
Corrective Action:
DVUSA will notify owners, and dealers will check the label and replace it if necessary, free of charge. The recall began on December 15, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 0
October 16, 2017
(Campaign #: NR (Not Reported))
Front Axle Wheel Bearing Not Seated Correctly
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz Metris Vans. The front axle wheel bearings may not have been correctly seated possibly resulting in a front wheel detaching.
NHTSA ID: 17V651000
Component: SUSPENSION
# of Units Affected: 109
Consequence Summary:
The loss of a front wheel would increase the risk of a crash.
Corrective Action:
DVUSA will notify owners, and dealers will inspect the front axle wheel bearing retaining rings, correcting their position as necessary, free of charge. The recall began on December 15, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 24.77
September 22, 2017
(Campaign #: NR (Not Reported))
Loss of Electronic Power Steering Assist
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
NHTSA ID: 17V595000
Component: STEERING
# of Units Affected: 3
Consequence Summary:
The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
Corrective Action:
DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 0
September 22, 2017
(Campaign #: NR (Not Reported))
Driveshaft Catch Strap Not Installed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500/3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank.
NHTSA ID: 17V592000
Component: POWER TRAIN
# of Units Affected: 109
Consequence Summary:
A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.
Corrective Action:
DVUSA will notify owners, and dealers will install the missing catch strap for the driveshaft, free of charge. Daimler issued an interim notification to owners on November 17, 2017. The recall began on December 21, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 61.47
July 28, 2017
(Campaign #: NR (Not Reported))
Passenger Frontal Air Bag Inflator May Rupture
Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
NHTSA ID: 17V479000
Component: AIR BAGS
# of Units Affected: 20,665
Consequence Summary:
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Corrective Action:
DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall partially supersedes recall 16V-379.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 65.99
July 28, 2017
(Campaign #: NR (Not Reported))
Passenger Frontal Air Bag Inflator May Rupture
Daimler Vans USA, LLC (DVUSA) is recalling certain 2007-2009 Freightliner and Dodge Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
NHTSA ID: 17V478000
Component: AIR BAGS
# of Units Affected: 43,689
Consequence Summary:
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Corrective Action:
DVUSA will notify owners, and dealers will replace the passenger side frontal air bag, free of charge. The recall began on September 29, 2017. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall fully supersedes recall 15V-354 and partially supersedes recalls 16V-379 and 17V-025.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 55.22
July 28, 2017
(Campaign #: NR (Not Reported))
Passenger Frontal Air Bag Inflator May Rupture
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
NHTSA ID: 17V480000
Component: AIR BAGS
# of Units Affected: 17,609
Consequence Summary:
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Corrective Action:
DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The recall began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall supersedes recall 17V-025.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 38.19
June 5, 2017
(Campaign #: NR (Not Reported))
Incorrect Tire Pressure Label on B-Pillar
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles equipped with reinforced front axles. The affected vehicles have tire labels on the B-pillar that list a tire pressure that is too low.
NHTSA ID: 17V364000
Component: EQUIPMENT
# of Units Affected: 1,257
Consequence Summary:
Operating the vehicle with low front tire pressures may result in tire damage, increasing the risk of a crash.
Corrective Action:
DVUSA will notify owners, Freightliner Sprinter and Mercedes-Benz dealers will check and replace the tire label, as necessary, free of charge. The recall began on August 5, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 36.36
April 21, 2017
(Campaign #: NR (Not Reported))
Failed Updated Control Units
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
NHTSA ID: 17V272000
Component: ELECTRICAL SYSTEM
# of Units Affected: 3
Consequence Summary:
The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
Corrective Action:
DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 100
April 10, 2017
(Campaign #: NR (Not Reported))
Seat Belt Pretensioners may not Function Properly
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Metris vehicles. The affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash.
NHTSA ID: 17V244000
Component: SEAT BELTS
# of Units Affected: 305
Consequence Summary:
If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.
Corrective Action:
DVUSA will notify owners, and dealers will replace the front seat belts, free of charge. An interim notification was mailed to owners on June 9, 2017. A second notice was mailed on July 7, 2017, to tell owners that the remedy is now available. Owners may contact DVUSA customer service at 1-877-762-8267.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 76.72
March 7, 2017
(Campaign #: NR (Not Reported))
Blind Spot Monitoring Function Not Installed
Daimler Vans USA LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were to be equipped with the Blind Spot Monitoring (BSM) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the BSM system does not work on the vehicle.
NHTSA ID: 17V148000
Component: LANE DEPARTURE
# of Units Affected: 72
Consequence Summary:
If a vehicle is in the driver's blind spot, but the BSM system does not warn the driver, there would be an increased risk of a crash.
Corrective Action:
DVUSA will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the BSM function, free of charge. Interim notices informing owners of the safety risk were mailed on May 8, 2017. Owners will receive a second notice when the remedy becomes available. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 84.72
March 7, 2017
(Campaign #: NR (Not Reported))
Bracket Not Welded Correctly
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles and Freightliner Sprinter 2500 and 3500 vehicles. The bracket for the center support bearing of the drive shaft may not have been properly welded.
NHTSA ID: 17V149000
Component: POWER TRAIN
# of Units Affected: 892
Consequence Summary:
If the event of a crash, the bracket may detach and the drive shaft may damage the fuel system, increasing the risk of a fire.
Corrective Action:
DVUSA will notify owners and dealers will install three additional rivets to secure the bracket, free of charge. Interim notices informing owners of the safety risk were mailed on May 5, 2017. The recall began on July 7, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 53.59
February 10, 2017
(Campaign #: NR (Not Reported))
Fuel Tank Protection Missing/FMVSS 301
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015 Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles were manufactured without a protective plate on the front of the gas tank and a foam ring at the filler neck. As such, these vehicles may not comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
NHTSA ID: 17V092000
Component:
# of Units Affected: 2
Consequence Summary:
Without the protective plate and the foam ring installed, impacts may damage the tank resulting in a fuel leak that can increase the risk of a fire.
Corrective Action:
DVUSA will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on June 6, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 0
February 10, 2017
(Campaign #: NR (Not Reported))
Driveshaft Catch Strap Not Installed
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
NHTSA ID: 17V094000
Component: POWER TRAIN
# of Units Affected: 2
Consequence Summary:
A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.
Corrective Action:
DVUSA will notify owners, and dealers will install a driveshaft catch strap, free of charge. The recall began on April 27, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 0
February 10, 2017
(Campaign #: NR (Not Reported))
Air Bag Control Unit may be Damaged in a Crash
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.
NHTSA ID: 17V093000
Component:
# of Units Affected: 15,338
Consequence Summary:
If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
Corrective Action:
DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 69.68
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