Daimler Vans USA, LLC: Safety Recalls in 2021
Updated on March 19, 2026.
There were 19 safety recalls made by Daimler Vans USA, LLC in 2021. See the details of the recalls below.
You can also see similar information for other manufacturers.
Data Source: NHTSA.
December 15, 2021
(Campaign #: VS3PA27 ERI/ERO)
Software May Cause Unintentional Vehicle Movement
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
NHTSA ID: 21V972000
Component: ELECTRICAL SYSTEM
# of Units Affected: 48,400
Consequence Summary:
Unintentional vehicle movement can increase the risk of a crash.
Corrective Action:
Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 64.94
December 1, 2021
(Campaign #: VS3BAURAVE)
Fender Liner May Damage Brake Hose
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The front axle fender liner and brake hose may be too close, allowing the fender liner to contact and damage the brake hose.
NHTSA ID: 21V933000
Component: SERVICE BRAKES, HYDRAULIC
# of Units Affected: 98
Consequence Summary:
A damaged brake hose may leak brake fluid, extending the distance needed to stop the vehicle and increasing the risk of a crash.
Corrective Action:
Dealers will inspect the condition and clearance of the brake hose, modify the fender liner trim, and replace the brake hose as necessary, free of charge. Owner notification letters were mailed on March 4, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BAURAVE.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 79.59
December 1, 2021
(Campaign #: VS3HECKTRI)
Bolt Fasteners on Rear Step Not Properly Tightened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened.
NHTSA ID: 21V934000
Component:
# of Units Affected: 30
Consequence Summary:
Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
Corrective Action:
Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge. Owners notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HECKTRI.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 90
November 3, 2021
(Campaign #: VS3BRESCHE)
Incorrect Front Disc Brakes Installed
Daimler Vans USA, LLC (DVUSA) is recalling one 2020 Mercedes-Benz Sprinter vehicle. The front axle was equipped with the incorrect-size brake discs.
NHTSA ID: 21V854000
Component: SERVICE BRAKES, HYDRAULIC
# of Units Affected: 1
Consequence Summary:
The incorrect-size brake discs may affect braking performance, extending the distance required to stop the vehicle and increasing the risk of a crash.
Corrective Action:
A dealer will replace the brake discs, free of charge. Owner notification letters were mailed December 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRESCHE.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 100
October 6, 2021
(Campaign #: VS3KABKAN)
Starter-Generator Wiring Harness May Short
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. A cable duct may drop out of place due to unlatched engagement hooks inside the battery case. This may cause the starter-generator wiring harness to chafe against the transmission carrier, which could result in an electrical short-circuit.
NHTSA ID: 21V779000
Component: ELECTRICAL SYSTEM
# of Units Affected: 38
Consequence Summary:
An electrical short can increase the risk of a fire.
Corrective Action:
Dealers will replace the engagement hooks on the affected cable duct with expanding rivets, free of charge. The recall began on November 2, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KABKAN.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 100
July 7, 2021
(Campaign #: VS2/VS3 KISIGUR)
Automatic Locking Retractor Malfunction/FMVSS 208
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt assemblies. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
NHTSA ID: 21V513000
Component:
# of Units Affected: 1,514
Consequence Summary:
An unsecured child restraint system can increase the risk of injury during a crash.
Corrective Action:
Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed on December 21, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 76.09
June 2, 2021
(Campaign #: VS3DREHSEL)
Front Seat Wiring Harnesses Routed Incorrectly
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
NHTSA ID: 21V410000
Component: AIR BAGS
# of Units Affected: 4,078
Consequence Summary:
Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.
Corrective Action:
Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSEL.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 92.1
June 2, 2021
(Campaign #: VS3UXPOBOX)
MBUX System Software Malfunction
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
NHTSA ID: 21V411000
Component: BACK OVER PREVENTION
# of Units Affected: 33,437
Consequence Summary:
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Corrective Action:
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. DVUSA issued owners an interim notification on July 23, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3UXPOBOX.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 92.73
May 17, 2021
(Campaign #: VS3TURSCHA)
Door Hinge Screws Not Tightened Properly
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly.
NHTSA ID: 21V359000
Component: STRUCTURE
# of Units Affected: 2,016
Consequence Summary:
Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.
Corrective Action:
Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 92.61
May 17, 2021
(Campaign #: VS3HOLAPLI)
ESP Software Not Updated for Camper Option
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
NHTSA ID: 21V360000
Component: ELECTRONIC STABILITY CONTROL (ESC)
# of Units Affected: 168
Consequence Summary:
The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
Corrective Action:
Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 94.64
April 6, 2021
(Campaign #: NV3LETULPX)
Hydraulic Power Steering Hoses May Detach
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.
NHTSA ID: 21V241000
Component: STEERING
# of Units Affected: 4,444
Consequence Summary:
A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
Corrective Action:
DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 96.17
April 5, 2021
(Campaign #: VS3DISPKI)
Instrument Cluster Display Too Bright/FMVSS 101
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
NHTSA ID: 21V235000
Component: ELECTRICAL SYSTEM
# of Units Affected: 1,285
Consequence Summary:
A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
Corrective Action:
DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 90.97
April 5, 2021
(Campaign #: VS3VINCHA)
VIN Label Incorrect/FMVSS 567
Daimler Vans USA, LLC (DVUSA) is recalling one 2019 Mercedes Benz Sprinter vehicle. The VIN number listed on the vehicle's dash board, certification label, and body-in-white do not match. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 567, "Certification."
NHTSA ID: 21V237000
Component: EQUIPMENT
# of Units Affected: 1
Consequence Summary:
The consumer may not receive information about open safety-recall campaigns, increasing the risk of injury, a crash, or fire.
Corrective Action:
DVUSA will notify the owner, and a dealer will replace the VIN listed on the vehicle's dash board and certification label, free of charge. The recall began May 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VINCHA.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 100
March 10, 2021
(Campaign #: VS3BREBOL)
Brake Pedal Bolt Could Come Loose
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detach. This could cause the brake lights to stay illuminated, even when the brake pedal is not pressed.
NHTSA ID: 21V152000
Component: SERVICE BRAKES, HYDRAULIC
# of Units Affected: 56,534
Consequence Summary:
Malfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash.
Corrective Action:
DVUSA will notify owners and dealers will secure a bearing bracket to brake pedal by retrofitting an additional retaining ring (with PNR A 907 994 01 00) at the bearing bracket of brake pedal, free of charge. DVUSA issued owners an interim notification on May 3, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREBOL.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 89.11
March 10, 2021
(Campaign #: VS3SCHIEBT)
Incorrect Lock for Electric Sliding Door/FMVSS 226
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
NHTSA ID: 21V153000
Component: LATCHES/LOCKS/LINKAGES
# of Units Affected: 56
Consequence Summary:
In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.
Corrective Action:
DVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHIEBT.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 50
February 23, 2021
(Campaign #: VS2SITZNAT)
Front Passenger Seat Frame Not Welded Properly
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Metris vehicles equipped with an adjustable front passenger seat. The front passenger seat frame base may not have been welded properly.
NHTSA ID: 21V106000
Component:
# of Units Affected: 4
Consequence Summary:
An improperly welded seat frame base may have reduced stability, which can increase the risk of injury to the occupant in a crash.
Corrective Action:
DVUSA will notify owners, and dealers will replace the seat frame base, free of charge. DVUSA issued owners an interim notification on May 6, 2021. The recall began May 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZNAT.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 100
February 17, 2021
(Campaign #: VS3RUECON)
Rearview Camera Obscured or Delayed/FMVSS 111
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
NHTSA ID: 21V077000
Component: BACK OVER PREVENTION
# of Units Affected: 198
Consequence Summary:
A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Corrective Action:
DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 87.82
February 5, 2021
(Campaign #: VSXHERMPOS)
Inaccurate Vehicle Location for Emergency Services
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
NHTSA ID: 21V055000
Component: ELECTRICAL SYSTEM
# of Units Affected: 84,345
Consequence Summary:
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action:
DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 97.15
February 3, 2021
(Campaign #: NC3DREZAHA)
Electronic Stability Control Unit Malfunction
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
NHTSA ID: 21V042000
Component: ELECTRONIC STABILITY CONTROL (ESC)
# of Units Affected: 48,667
Consequence Summary:
If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
Corrective Action:
DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 86.78
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