Motor Coach Industries, Inc: Safety Recalls in 2019

Updated on March 19, 2026.

There were 3 safety recalls made by Motor Coach Industries, Inc in 2019. See the details of the recalls below.

You can also see similar information for other manufacturers.

Data Source: NHTSA.

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December 27, 2019

(Campaign #: SB 477)

Tag Axle May Become Misaligned

Motor Coach Industries (MCI) is recalling certain 2018-2020 D4505 and D4500 coaches equipped with an optional steerable tag axle. The tag axle mounting block clamps that retain the tie rod to obtain the forward steer orientation may slip, resulting in the tag axle being out of alignment.

NHTSA ID: 19V924000

Component: SUSPENSION

# of Units Affected: 276

Consequence Summary:

If the tag axle becomes misaligned with the front of the vehicle, the rear of the vehicle may strike other vehicles or pedestrians, increasing the risk of a crash or injury.

Corrective Action:

MCI will notify owners, and dealers will replace the block clamps and retorque the fasteners, free of charge. The recall began February 19, 2020. Owners may contact MCI customer service at 1-800-241-2947.

Park Outside Advisory: No

Do not Drive Advisory: No

Completion Rate (%): 100

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May 3, 2019

(Campaign #: SB 471)

Roof Hatch Glass may Shatter

Motor Coach Industries (MCI) is recalling certain 2019 J3500 and D4505 buses, and 2018-2019 J4500 buses equipped with Transpec T287x Series glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.

NHTSA ID: 19V344000

Component: VISIBILITY

# of Units Affected: 75

Consequence Summary:

If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.

Corrective Action:

MCI will notify owners, instructing them to contact the hatch manufacturer for a replacement roof hatch, free of charge. The recall began June 20, 2019. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 471.

Park Outside Advisory: No

Do not Drive Advisory: No

Completion Rate (%): 49.33

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January 7, 2019

(Campaign #: SB 469)

Loss of Steering Control

Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.

NHTSA ID: 19V027000

Component: STEERING

# of Units Affected: 2,089

Consequence Summary:

Loss of steering control may increase the risk of a crash.

Corrective Action:

MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 469.

Park Outside Advisory: No

Do not Drive Advisory: No

Completion Rate (%): 13.19

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