Shyft Group: Safety Recalls in 2021

A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.

On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators. Repairs will be performed free of charge. Owner notification letters were mailed December 22, 2021. Owners may contact Cummins Care at 1-800-CUMMINS (1-800-286-6467) or visit the website at care.cummins.com or owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-23.

Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.

Shyft Group will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed on November 16, 2021. Owners may contact Shyft Group's customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-22.

A loss of power steering assist increases the risk of a crash.

Shyft Group will inspect the pump serial number, and replace the power steering pump if necessary, free of charge. Owner notification letters were mailed November 23, 2021. Owners may contact Shyft Group's customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-21.

A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.

Shyft Group will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed on September 15, 2021. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-13.

The bumper could fall off when it is utilized by a person as a step, increasing their risk of injury.

Shyft Group will replace the fasteners that attach the shock mount bracket to the underside of the vehicle frame, install a spacer, and inspect and replace, as necessary, the shock mount bracket. All repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed on August 6, 2021. A second letter will be mailed once the remedy is available. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-19.

A fuel leak in the presence of an ignition source may increase the risk of a fire.

Cummins will replace the fuel hoses, free of charge. Owner notification letters were mailed on September 14, 2021. Owners may contact Shyft Group's customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-18.

Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.

Daimler Trucks North America (DTNA) will mail owner letters on behalf of Shyft Group, and DTNA service facilities will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed on December 23, 2021. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-17.

Incorrect seating capacity information may cause the vehicle to be overloaded, increasing the risk of a crash.

Dealers will install new placards, free of charge. Owner notification letters were mailed on June 17, 2021. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-16.

The mounting bracket may break, allowing the axle to shift and increasing the risk of a crash.

Dealers will inspect and replace the rear drive axle as necessary, free of charge. Owner notification letters were mailed on May 14, 2021. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-12.

A fuel leak in the presence of an ignition source increases the risk of a fire.

Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 25, 2021. Owners may contact Shyft Group customer service at 1-800-543-4277. Shyft Group's number for this recall is 21-11.

Disengagement of the steering output shaft could result in a loss of steering, increasing the risk of a crash.

Shyft Group will notify owners, and dealers will inspect and if necessary, replace the steering column, free of charge. The recall began on March 31, 2021. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-07.

An exhaust gas leak in the generator compartment can increase the risk of a fire.

Shyft Group will notify owners, and dealers will replace the exhaust tube, free of charge. The recall began on March 26, 2021. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-04.

If the steering gear mounting fasteners interfere with other steering components, difficulty in steering may occur, increasing the risk of a crash.

Shyft Group will notify owners, and dealers will remove and replace the steering gear mounting fasteners, free of charge. The recall began February 12, 2021. Owners may contact Shyft Group customer service at 1-800-582-3454.