CPSC Recall in 2001: CPSC, National Service Industries Inc. Announce Recall of Drain Cleaners

Updated on March 25, 2026.

See the recall details below. You can also see similar information for other consumer product recalls in 2001.

Data Source: CPSC.

Recall Number: 01-233

Date: September 19, 2001

Product Name: Drain Opener Clog Remover and Hair Clog Remover sold in 64. oz bottles

Recall Description:

WASHINGTON, D.C.- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), National Service Industries Inc. (NSI), of Atlanta, Ga., is voluntarily recalling about 1.1 million bottles of drain cleaner sold in 64 oz., child-resistant bottles. The bottles can leak, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irritation and burns to the skin and eyes. NSI has received 16 reports of the bottles leaking, including three incidents involving skin irritations to the leg and hand, and 13 incidents involving property damage. The following chart provides information concerning the four types of drain cleaners involved in this recall. Only 64-oz. bottles are affected.  Brand NameCleaning ProductUPC CodeRecall Hotline Number,Website Address,E-mail AddressZep Commercial10 Minute Hair Clog Remover21709-52206(888) 805-43579 a.m. to 5 p.m. ETMonday through Friday www.zepcommercial.comzephelp@zepcommercial.com Drain Care Professional Strength Drain Opener Clog Remover21709-60060Enforcer10 Minute Hair Clog Remover21709-52206(800) 241-5656 Ext. 6869 a.m. to 5 p.m. ETMonday through Friday www.enforcer.complumbing@enforcer.com Drain Care Professional Strength Drain Opener Clog Remover21709-52212The Drain Opener Clog Remover bottles and caps are white and the Hair Clog Remover bottles and caps are red. Each bottle has the brand name - "Zep Commercial" or "Enforcer" - on a label that also read in part, "Keep all chemicals out of reach of children." Home Depot, Wal-Mart, Kmart and hardware stores nationwide sold these cleaners from January 2001 through August 2001 for between $3 and $6.Consumers should stop using the cleaners immediately and contact the appropriate company to receive a free replacement cap. Consumers should not return the recalled cleaner to the store where purchased.

Hazard Description:

The bottles can leak, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irritation and burns to the skin and eyes.

Consumer Action:

Remedy Type:

Replace

Units: About 1.1 million

Incidents:

NSI has received 16 reports of the bottles leaking, including three incidents involving skin irritations to the leg and hand, and 13 incidents involving property damage.

Sold At:

Home Depot, Wal-Mart, Kmart and hardware stores nationwide sold these cleaners from January 2001 through August 2001 for between $3 and $6.

Manufactured In: