CPSC Recall in 2001: CPSC, Next Level Communications Announce Recall of Power Supply for Computer Modems

Updated on January 18, 2026.

See the recall details below. You can also see similar information for other consumer product recalls in 2001.

Data Source: CPSC.
Recall Number: 02-512
Date: December 16, 2001
Product Name: Power Supplies used with Next Level ADSL/VDSL ETHERset (modem) units
Recall Description:

PRODUCT: Power Supply - Next Level Communications of Rohnert Park, CA, is voluntarily recalling about 46,000 power supplies manufactured by PowDec Technologies, Inc. These power supplies are used with Next Level ADSL/VDSL ETHERset (modem) units, which provide high-speed internet access. They have a black plastic housing and are 2.5 inches wide, 2.75 inches high, and 1.5 inches deep. The name "PowDec" and the model "WP12303N" are located on a label on the back of the housing. The recalled power supplies were provided for use with Next Level ADSL/VDSL ETHERset part numbers: 750-00097 A,B&C and 750-00526 A&B. ADSL/VDSL ETHERsets with a recalled power supply were sold nationwide from February 1999 to May 2001 for a suggested retail price between $225 and $250. PROBLEM: The power supply has an internal electrical component that could overheat and melt or deform the plastic housing, posing a thermal burn hazard. INCIDENTS/INJURIES: There have been 8 reports of these power supplies overheating and causing melted or damaged enclosures. No injuries have been reported. WHAT TO DO: Consumers with a recalled power supply should immediately stop using the power supply and contact Next Level Communications toll-free at (888) 653-8353 8:00 am to 5:00 pm PT, Monday to Friday, to request a replacement power supply.

Hazard Description:

The power supply has an internal electrical component that could overheat and melt or deform the plastic housing, posing a thermal burn hazard.

Consumer Action:

Remedy Type:

Replace

Units: About 46,000
Incidents:

There have been 8 reports of these power supplies overheating and causing melted or damaged enclosures. No injuries have been reported.

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Manufactured In: