CPSC Recall in 2002: CPSC and GE Interlogix Announce Recall to Repair Security Control Panels

Updated on January 18, 2026.

See the recall details below. You can also see similar information for other consumer product recalls in 2002.

Data Source: CPSC.

Recall Number: 02-525

Date: March 12, 2002

Product Name: Security Control Panel

Recall Description:

GE Interlogix of Tualatin, Ore., is voluntarily announcing a recall to repair approximately 18,000 security control panels. The repair includes all ZX400, ZX410 and ZX440F security control panels experiencing "MEMORY ERROR" or "NO COM FROM CONTROL" errors and all ZX300 and ZX310 security control panels that are being monitored. The control panels are used mainly to guard against burglary but can be linked to smoke and fire alarms. The brand name "Moose" is printed on the front of the keypad. 

Hazard Description:

The systems can fail to communicate with the central station that should receive the distress signal, which then would fail to alert the fire department, police department, or ambulance service. This poses a safety risk to consumers.

Consumer Action:

Remedy Type:

Repair

Units: 18,000

Incidents:

CPSC and GE Interlogix are not aware of any incidents involving these security control panels. This recall is being conducted to prevent the possibility of incidents or injuries.

Sold At:

Authorized dealers and distributors sold the security control panels nationwide from November 1998 to March 2001 for between $40 and $260.

Manufactured In: