CPSC Recall in 2002: CPSC, Best Lock Corp. Announce Recall of Electronic Door Locks

Updated on January 18, 2026.

See the recall details below. You can also see similar information for other consumer product recalls in 2002.

Data Source: CPSC.
Recall Number: 02-534
Date: May 05, 2002
Product Name: Electronic door locks
Recall Description:

PRODUCT: Door Locks - Best Lock Corp., d/b/a/ Best Access Systems, of Indianapolis, Ind., is voluntarily recalling about 8,000 electronic door locks. The IDH Max™, B.A.S.I.S.® G and B.A.S.I.S.® V (Magstrip and Smartcard versions) cylindrical and mortise electronic door lock products are often installed in college and university dormitories, schools and hospitals. The IDH Max™, B.A.S.I.S.® G and B.A.S.I.S.® V products were sold directly or through authorized distributors to the commercial and industrial markets between 2000 and December 2001.PROBLEM: In an extreme fire situation, it is possible for the electronic wires and mounting holes to become exposed posing a fire hazard risk. There is no danger of latch failure, nor will this prevent normal egress during an emergency evacuation.INCIDENTS/INJURIES: CPSC and Best Lock have not received any reports of incidents. This recall is being conducted to make sure that products installed in fire-rated applications meet industry standards.WHAT TO DO: Customers will be contacted directly by Best Access Systems to receive a replacement product. Products installed in non-fire rated applications and B.A.S.I.S. G mortise products installed in 20-minute fire rated applications will be modified or replaced if requested by the customer. Products installed in 3-hour fire rated applications will be modified or replaced. For more information, call Best Access Systems at (800) 479-9087, between 8:00 am to 5:00 pm EST Monday through Friday, or visit Best's website at www.bestaccess.com. For a detailed description and picture of the products, see Best's website.

Hazard Description:

In an extreme fire situation, it is possible for the electronic wires and mounting holes to become exposed posing a fire hazard risk. There is no danger of latch failure, nor will this prevent normal egress during an emergency evacuation.

Consumer Action:

Remedy Type:

Replace, Repair

Units: About 8,000
Incidents:

CPSC and Best Lock have not received any reports of incidents.

Sold At:

The IDH Max™, B.A.S.I.S.® G and B.A.S.I.S.® V products were sold directly or through authorized distributors to the commercial and industrial markets between 2000 and December 2001.

Manufactured In: