CPSC Recall in 2003: CPSC, OnQ Technologies Announce Recall of Telephone Line-Sharing Devices

Updated on January 18, 2026.

See the recall details below. You can also see similar information for other consumer product recalls in 2003.

Data Source: CPSC.

Recall Number: 03-181

Date: September 09, 2003

Product Name: "OnQ" Telephone Line-Sharing Devices

Recall Description:

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), OnQ Technologies, of Middletown, Pa., is voluntarily recalling 3,000 "OnQ" Telephone Line-Sharing Devices. A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries.Name of product: "OnQ" Telephone Line-Sharing DevicesUnits: 3,000Manufacturer: OnQ Technologies, of Middletown, Pa.Hazard: A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries.Incidents/Injuries: None reported.Description: The recalled units are labeled "OnQ" and "1x8 ENHANCED TELECOM w/SURGE." The devices are professionally installed as part of a telephone line-sharing system in homes. One of the slots on the device is labeled, "SECURITY." The security line should get priority in an emergency. Part number 364551-01, written on the product label, and a date code (DC) of "2303" (meaning the 23rd week of 2003) or earlier are included in the recall. The date code is located on the edge of the device, above the mounting tabs.Sold at: Distributors of electrical devices and sold by professional installers nationwide and in Canada between November 2002 and June 2003 for about $80.Manufactured in: United StatesRemedy: Consumers should contact OnQ to receive free replacement of the telephone line-sharing device.Consumer Contact: Call OnQ at (800) 321-2343 between 8 a.m. and 7 p.m. ET Monday through Friday, or go to the firm's website at www.onqtech.com.

Hazard Description:

A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries.

Consumer Action:

Remedy Type:

Replace

Units: 3,000

Incidents:

None reported.

Sold At:

Distributors of electrical devices and sold by professional installers nationwide and in Canada between November 2002 and June 2003 for about $80.

Manufactured In:

United States