CPSC Recall in 2003: CPSC, Fire Control Instruments Announce Recall for Audio Evacuation Units

Updated on January 18, 2026.

See the recall details below. You can also see similar information for other consumer product recalls in 2003.

Data Source: CPSC.

Recall Number: 04-507

Date: October 29, 2003

Product Name: Audio Evacuation Unit

Recall Description:

In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Fire Control Instruments, of Westwood, Mass., is voluntarily recalling 276 Audio Evacuation Units. The AEU can enter a "sleep" mode where it does not communicate with the system. When this occurs, audible evacuation signals associated with the failed AEU will not operate and building occupants may not be warned of an emergency.Name of Product: Audio Evacuation UnitUnits: 276Manufacturer: Fire Control Instruments, of Westwood, Mass.Hazard: The AEU can enter a "sleep" mode where it does not communicate with the system. When this occurs, audible evacuation signals associated with the failed AEU will not operate and building occupants may not be warned of an emergency.Incidents/Injuries: FCI has received seven reports of AEUs unexpectedly entering a "sleep" mode. No injuries have been reported.Description: All FCI AEUs (part number 1100-1171) manufactured prior to April 12, 2003. These AEUs are used in FireVac 7200 System Control Units. A label in the left center of the circuit board reads "FCI 7200" and "AEU." All V5 versions below V5.2-008 and V6 versions below V6.0.14 are included in the recall.Sold At: To FCI distributors nationwide from January 1998 through April 11, 2003 for a list price of $825.Manufactured In: United StatesRemedy: FCI will provide a new software chip set for each FireVac System at no charge.Consumer Contact: Distributors who do not receive the new software chip set or who have additional questions should contact their customer service representative at (800) 633-1311 between 8 a.m. and 5 p.m. ET, Monday through Friday.Media Contact: Leslie Craddock at (203) 484-7161

Hazard Description:

The AEU can enter a "sleep" mode where it does not communicate with the system. When this occurs, audible evacuation signals associated with the failed AEU will not operate and building occupants may not be warned of an emergency.

Consumer Action:

Remedy Type:

Replace

Units: 276

Incidents:

FCI has received seven reports of AEUs unexpectedly entering a "sleep" mode. No injuries have been reported.

Sold At:

To FCI distributors nationwide from January 1998 through April 11, 2003 for a list price of $825.

Manufactured In:

United States