CPSC Recall in 2004: CPSC, Pacific Cycle Inc. Announce Recall of Mongoose 20-Inch Mountain Bicycles

Updated on March 25, 2026.

See the recall details below. You can also see similar information for other consumer product recalls in 2004.

Data Source: CPSC.

Recall Number: 04-113

Date: April 01, 2004

Product Name: Mongoose aluminum 20-inch-wheel "D-XR AL" mountain bicycles

Recall Description:

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Pacific Cycle Inc., of Madison, Wis., is voluntarily recalling about 14,000 Mongoose aluminum 20-inch-wheel "D-XR AL" mountain bicycles. The rear shock absorber allows the aluminum, dual-suspension frame to flex severely, causing the frame to become unstable and break, posing the risk of injury to riders.Name of product: Mongoose aluminum 20-inch-wheel "D-XR AL" mountain bicyclesUnits: About 14,000Manufacturer/Importer: Pacific Cycle Inc., of Madison, Wis.Hazard: The rear shock absorber allows the aluminum, dual-suspension frame to flex severely, causing the frame to become unstable and break, posing the risk of injury to riders.Incidents/Injuries: Pacific Cycle Inc. has received two reports of the frames on these bicycles breaking, resulting in abrasions and bruises to the rider.Description: These are Mongoose aluminum 20-inch-wheel, D-XR AL, dual-suspension mountain bicycles. They have model number "R1590WMET" written on the service sticker, located on the bottom bracket tube near the pedals. The bicycles are silver and red colored. "Mongoose" and "DXR AL" are on the frame of the bicycles. Only Mongoose 20-inch D-XR bicycles with aluminum frames are included this recall. Bicycles with steel frames are not included.Sold at: Bicycle stores and department stores nationwide from September 2003 through March 1, 2004 for about $99.Manufactured in: ChinaRemedy: Consumers should stop using these bicycles immediately and call Pacific Cycle Inc. to receive a free replacement rear shock and instructions.Consumer Contact: For more information, call Pacific Cycle Inc. toll-free at (877) 564-2261 between 8 a.m. and 5 p.m. CT Monday through Friday, or visit the firm's website at www.mongoose.com.

Hazard Description:

The rear shock absorber allows the aluminum, dual-suspension frame to flex severely, causing the frame to become unstable and break, posing the risk of injury to riders.

Consumer Action:

Remedy Type:

Replace

Units: About 14,000

Incidents:

Pacific Cycle Inc. has received two reports of the frames on these bicycles breaking, resulting in abrasions and bruises to the rider.

Sold At:

Bicycle stores and department stores nationwide from September 2003 through March 1, 2004 for about $99.

Manufactured In:

China