CPSC Recall in 2004: CPSC, Trojan Technologies Announce Recall of Residential Water Disinfection Systems

Updated on January 18, 2026.

See the recall details below. You can also see similar information for other consumer product recalls in 2004.

Data Source: CPSC.

Recall Number: 04-129

Date: April 27, 2004

Product Name: TrojanUVMax® Water Disinfection System

Recall Description:

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Trojan Technologies Inc., of London, Ontario, Canada, is voluntarily recalling about 3,900 (sold in the U.S.) TrojanUVMax Water Disinfection Systems. Some of the lamp pins used in these disinfection systems are improperly soldered, and can cause the units to overheat, posing a fire hazard.Name of product: TrojanUVMax® Water Disinfection SystemUnits: About 3,900 sold in the U.S. (About 12,500 sold worldwide)Manufacturer: Trojan Technologies Inc., of London, Ontario, CanadaHazard: Some of the lamp pins used in these disinfection systems are improperly soldered, and can cause the units to overheat, posing a fire hazard.Incidents/Injuries: Trojan Technologies has received 40 reports of the systems overheating worldwide, resulting in some damaged units. No injuries or other property damage have been reported.Description: The recalled TrojanUVMax system, designed for residential and light commercial application, uses ultraviolet light to disinfect water. "TROJANUVMAX" is written on the system's steel chamber. Models included in the recall are D, D Plus, E, E Plus, F, F Plus, Pro 7 and 15. Model numbers are written on the Underwriters Laboratories label on the power supply. No other Trojan Technologies model or product is included in this recall. The lamps were manufactured in the U.S. and the system is assembled in Canada.Sold at: Water treatment dealers, plumbing stores and through direct- sales from plumbers from August 2000 through April 2004 for between $500 and $1,500.Remedy: Contact Trojan Technologies to arrange a free lamp repair or replacement.Consumer Contact: Consumers can contact the firm by email at technicalsupport@viqua.com or at 800-265-7246 anytime.

Hazard Description:

Some of the lamp pins used in these disinfection systems are improperly soldered, and can cause the units to overheat, posing a fire hazard.

Consumer Action:

Remedy Type:

Replace, Repair

Units: About 3,900 sold in the U.S. (About 12,500 sold worldwide)

Incidents:

Trojan Technologies has received 40 reports of the systems overheating worldwide, resulting in some damaged units. No injuries or other property damage have been reported.

Sold At:

Water treatment dealers, plumbing stores and through direct- sales from plumbers from August 2000 through April 2004 for between $500 and $1,500.

Manufactured In:

The lamps were manufactured in the U.S. and the system is assembled in Canada.