CPSC Recall in 2004: CPSC, Oki Data Announce Recall of Fax Machines

Updated on March 25, 2026.

See the recall details below. You can also see similar information for other consumer product recalls in 2004.

Data Source: CPSC.

Recall Number: 04-143

Date: May 25, 2004

Product Name: OKIFAX® 5780, 5980, 5980DL and Konica 9880 Facsimile machines (Fax machines)

Recall Description:

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Oki Data Americas Inc., of Mt. Laurel, N.J., is voluntarily recalling 1,000 OKIFAX 5780, 5980, 5980DL and Konica 9880 Facsimile machines. The fax machines may incur a mechanical malfunction, posing a shock hazard to users.Name of product: OKIFAX® 5780, 5980, 5980DL and Konica 9880 Facsimile machines (Fax machines)Units: 1,000Manufacturer: Oki Data Americas Inc., of Mt. Laurel, N.J.Hazard: The fax machines may incur a mechanical malfunction, posing a shock hazard to users.Incidents/Injuries: Oki Data has not received any reports of incidents. This recall is being conducted to prevent the possibility of injuries.Description: The recalled fax machines include the OKIFAX® 5780, 5980, 5980DL models, and Konica 9880 model (manufactured by Oki Data Americas Inc.), with serial numbers beginning with 3110A, 311A, 312A, 401A and 402A. The model number is found on the top right hand side on the front of the unit and the serial numbers can be found on the back of the unit, bottom of case, centered, on the black and white bar code label.Sold by: Oki Data independent dealers and Konica Business Technologies U.S.A. Inc. sold the fax machines between October 2003 and February 2004 for between $2,800 and $4,000 (depending on the model).Manufactured in: ThailandRemedy: Consumers should stop using the fax machines immediately, unplug the unit, and contact the company for a free repair.Consumer Contact: Consumers can call Oki Data toll-free at (877) 654- 6364 or log on to www.okidata.com for more information.Media Contact: Oki Data Media Contact: Susan Kirvan (856) 222-7258.

Hazard Description:

The fax machines may incur a mechanical malfunction, posing a shock hazard to users.

Consumer Action:

Remedy Type:

Repair

Units: 1,000

Incidents:

Oki Data has not received any reports of incidents.

Sold At:

Oki Data independent dealers and Konica Business Technologies U.S.A. Inc. sold the fax machines between October 2003 and February 2004 for between $2,800 and $4,000 (depending on the model).

Manufactured In:

Thailand