CPSC Recall in 2004: CPSC, Tristar Products Inc. Announce Recall of Revised Design Steam Cleaner

Updated on January 18, 2026.

See the recall details below. You can also see similar information for other consumer product recalls in 2004.

Data Source: CPSC.

Recall Number: 04-539

Date: March 08, 2004

Product Name: Steam Buggy Deluxe

Recall Description:

In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Tristar Products Inc., of Fairfield, N.J., is voluntarily recalling about 5,000 Steam Buggy Deluxe steam cleaners. Hot water and steam can escape from the steam cleaner's handle and inner hose, posing a burn hazard to consumers.Name of Product: Steam Buggy DeluxeUnits: 5,000Manufacturer: Tristar Products Inc., of Fairfield, N.J.Hazard: Hot water and steam can escape from the steam cleaner's handle and inner hose, posing a burn hazard to consumers.Incidents/Injuries: The firm has received about 20 reports of hot water and steam escaping from the steam cleaner, including eight reports of scald injuries to the hands and arms.Description: The recalled steam cleaner is blue plastic and measures about 12-inches long and 8-inches high. The 5.5-foot steam hose connects to the water reservoir and is sold with various cleaning attachments. Prior Recall: In March 2002, CPSC and Tristar recalled the Steam Buggy Deluxe to repair the internal hose connection. This recall only includes the revised design steam buggys, and not the units in the earlier recall.Sold by: HSN LLP (Home Shopping Network) from June 2002 through September 2002 for about $129. Also, shipped as replacement units to consumers in the earlier recall between April and September 2002.Manufactured In: TaiwanRemedy: Consumers who experience a burst hose should stop using the steam cleaner and contact Tristar for information on how to return the product for a replacement or refund.Consumer Contact: Call Tristar customer service at (973) 287-5100 between 9:00 a.m. and 7:00 p.m. ET Monday through Friday and between 9:00 a.m. and 5:00 p.m. Saturday. Consumers can also e-mail the firm at help@productsontv.tv. 

Hazard Description:

Hot water and steam can escape from the steam cleaner's handle and inner hose, posing a burn hazard to consumers.

Consumer Action:

Remedy Type:

Refund, Replace

Units: 5,000

Incidents:

The firm has received about 20 reports of hot water and steam escaping from the steam cleaner, including eight reports of scald injuries to the hands and arms.

Sold At:

HSN LLP (Home Shopping Network) from June 2002 through September 2002 for about $129. Also, shipped as replacement units to consumers in the earlier recall between April and September 2002.

Manufactured In:

Taiwan