CPSC Recall in 2004: CPSC, Euroflex Americas Inc., and QVC Announce Recall of Steam Cleaners

Updated on January 18, 2026.

See the recall details below. You can also see similar information for other consumer product recalls in 2004.

Data Source: CPSC.
Recall Number: 04-562
Date: July 05, 2004
Product Name: Euroflex Monster 55 Multi-surface Steam Cleaner with Attachments
Recall Description:

In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Euroflex Americas Inc., of New York, N.Y. is voluntarily recalling about 22,000 Multi-Surface Steam Cleaners with Attachments. Some of the attachments are missing an "O" ring in the handle, allowing hot steam and water to escape, posing a burn hazard to consumers.Name of Product: Multi-Surface Steam Cleaner with AttachmentsUnits: About 22,000Manufacturer: Euroflex Americas Inc., of New York, N.Y.Hazard: Some of the attachments are missing an "O" ring in the handle, allowing hot steam and water to escape, posing a burn hazard to consumers.Incidents/Injuries: 22 complaints of steam escaping which could burn the user holding steam cleaner. None required medical treatment.Description: Euroflex Monster 55 – 1600-Watt Multi-surface Steam Cleaner with Attachments. The steam cleaner has a red body and black cords and attachments. The word "monster" is written on the side of the steam cleaner.Sold at: QVC television nationwide from February 2004 to March 2004 at $69.Manufactured In: ItalyRemedy: Repair kits are being provided by QVC to the consumer.Consumer Contact: Call QVC Customer Service toll-free at (800) 367-9444 between 8 a.m. to 12 a.m. ET, seven days per week. Also, call Euroflex toll-free at (888) 896-8786, Monday through Friday, 8 a.m. to 12 a.m.

Hazard Description:

Some of the attachments are missing an "O" ring in the handle, allowing hot steam and water to escape, posing a burn hazard to consumers.

Consumer Action:

Remedy Type:

Repair

Units: About 22,000
Incidents:

22 complaints of steam escaping which could burn the user holding steam cleaner. None required medical treatment.

Sold At:

QVC television nationwide from February 2004 to March 2004 at $69.

Manufactured In:

Italy