CPSC Recall in 2004: CPSC, Whirlpool Announce Recall of Cooking Products

Updated on January 18, 2026.

See the recall details below. You can also see similar information for other consumer product recalls in 2004.

Data Source: CPSC.

Recall Number: 04-577

Date: August 25, 2004

Product Name: Freestanding ranges, double ovens, and oven-microwave combinations

Recall Description:

In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Whirlpool Corp. of Benton Harbor, Mich. is voluntarily recalling 24,500 Freestanding ranges, double ovens, and oven-microwave combinations. All of the appliances use faulty wiring, which can overheat, melt through the insulation and cause a short circuit. They may pose a shock hazard to consumers if the appliance is not properly grounded.Name of product: Freestanding ranges, double ovens, and oven-microwave combinationsUnits: 24,500Manufacturer: Whirlpool Corp. of Benton Harbor, Mich.Hazard: All of the appliances use faulty wiring, which can overheat, melt through the insulation, and cause a short circuit. They may pose a shock hazard to consumers if the appliance is not properly grounded.INCIDENTS/INJURIES: Whirlpool has received no reports of incidents. This recall is being conducted to prevent the possibility of injuries.Description: The recall involves Whirlpool and KitchenAid brand freestanding ranges, double ovens, and oven-microwave combination products with the following model and serial numbers:BrandProductModel NumbersSerial Number RangeWhirlpoolOven-microwave combinationGSCXR15 - XR25WhirlpoolDouble wall ovenRBDXR15 - XR25KitchenAidOven-microwave combinationKEHCKEMCXR15 - XR25KitchenAidElectric free standing rangeKERA2KERI2RR15 - RR25The model and serial numbers are located on a label inside the door of the units.Manufactured In: United StatesSold At: Department, mass merchandise and appliance stores nationwide, as well as home builders, sold the recalled units from April 2004 through July 2004. The Whirlpool Oven-Micro Combo sold for between $2200 and $2720, the Whirlpool Double Wall Oven for between $930 and $1350, the KitchenAid Oven-Micro Combo for between $2300 and $3740 and the KitchenAid Free Standing Range for between $850 and $1230.Remedy: Consumers should immediately stop using the product, unplug it by shutting off the fuse or circuit breaker, and contact Whirlpool for a free repair.Consumer Contact: Consumer should call Whirlpool toll-free at (866) 770-6751 between 8 a.m. and 9 p.m. ET Monday through Friday or between 8 a.m. and 4:30 p.m. ET on Saturday to schedule the free repair.

Hazard Description:

All of the appliances use faulty wiring, which can overheat, melt through the insulation, and cause a short circuit. They may pose a shock hazard to consumers if the appliance is not properly grounded.

Consumer Action:

Remedy Type:

Repair

Units: 24,500

Incidents:

Whirlpool has received no reports of incidents.

Sold At:

Department, mass merchandise and appliance stores nationwide, as well as home builders, sold the recalled units from April 2004 through July 2004. The Whirlpool Oven-Micro Combo sold for between $2200 and $2720, the Whirlpool Double Wall Oven for between $930 and $1350, the KitchenAid Oven-Micro Combo for between $2300 and $3740 and the KitchenAid Free Standing Range for between $850 and $1230.

Manufactured In:

United States