CPSC Recall in 2007: Atmel Corp. Recalls to Upgrade Software in Microcontrollers of Honeywell® Digital Cellular Communicators
See the recall details below. You can also see similar information for other consumer product recalls in 2007.
In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Atmel Corp., of San Jose, Calif. and the security business of Honeywell International, located in Syosset, N.Y., are voluntarily recalling about 4,000 Atmel Microcontrollers used in Honeywell Digital Cellular Communicators. The microcontroller in the communicator can enter an unrecoverable lock-up state due to a programming issue. The lock-up could result in a service interruption, and fail to transmit an alarm signal in the event of a fire or property invasion.Name of Product: Atmel Microcontrollers used in Honeywell Digital Cellular CommunicatorsManufacturer of Microcontrollers: Atmel Corp., of San Jose, Calif.Manufacturer of Digital Cellular Communicators: The security business of Honeywell International, located in Syosset, N.Y.Units: About 4,000Hazard: The microcontroller in the communicator can enter an unrecoverable lock-up state due to a programming issue. The lock-up could result in a service interruption, and fail to transmit an alarm signal in the event of a fire or property invasion.Incidents/Injuries: Honeywell has received 39 reports of problems with the microcontroller where it reportedly entered an unrecoverable lock-up state. There have been no reports of failure to report an emergency and no reports of injury or property damage.Description and Models: The digital cellular communicator can be used as a primary means of security communications for a residence or business. The recall involves the Atmel microcontroller AT91SAM7S256 installed in Honeywell digital cellular communicator, Model 7845GSM.Sold at: Distributors nationwide sold the recalled communicators to commercial installers from July 2006 through October 2006 for about $250.Manufactured in: The microprocessor was assembled in Taiwan. The communicator was manufactured in Mexico.Remedy: Customers who have not been contacted directly should immediately contact the firm for information on how to receive a free replacement communicator with updated software. Installers that purchased the communicators have been contacted directly.Consumer Contact: For additional information, contact Honeywell at (800) 573-0154, between 8 a.m. and 7 p.m. ET Monday through Friday, or go to the firm's Web site at http://www.security.honeywell.com.
The microcontroller in the communicator can enter an unrecoverable lock-up state due to a programming issue. The lock-up could result in a service interruption, and fail to transmit an alarm signal in the event of a fire or property invasion.
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Honeywell has received 39 reports of problems with the microcontroller where it reportedly entered an unrecoverable lock-up state. There have been no reports of failure to report an emergency and no reports of injury or property damage.
Distributors nationwide sold the recalled communicators to commercial installers from July 2006 through October 2006 for about $250.
The microprocessor was assembled in Taiwan. The communicator was manufactured in Mexico.
