CPSC Recall in 2007: Gamewell-FCI Recalls to Upgrade Software Used with Fire Alarm System Control Panels

Updated on March 25, 2026.

See the recall details below. You can also see similar information for other consumer product recalls in 2007.

Data Source: CPSC.

Recall Number: 07-565

Date: July 26, 2007

Product Name: Gamewell-FCI 600 Series SmartScan Fire Alarm Control Panels

Recall Description:

In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Gamewell-FCI, of Northford, Conn., is voluntarily recalling about 1,100 Gamewell-FCI 600 Series SmartScan Fire Alarm Control Panels. The software in the fire alarm system could fail to recognize when a detector needs servicing as a result of the buildup of dust, dirt, or other environmental pollutants, which could result in the system failing to respond in the event of a fire.Name of Product: Gamewell-FCI 600 Series SmartScan Fire Alarm Control PanelsUnits: About 1,100Manufacturer: Gamewell-FCI, of Northford, Conn.Hazard: The software in the fire alarm system could fail to recognize when a detector needs servicing as a result of the buildup of dust, dirt, or other environmental pollutants, which could result in the system failing to respond in the event of a fire.Incidents/Injuries: Gamewell-FCI has received no reports of the firmware failing to operate in the event of a fire.Description and Models: The software upgrade involves the Gamewell-FCI model 600 Series control panel using System Sensor compatible line cards, SmartScan. These panels are components of the Gamewell-FCI 600 Series fire alarm system. They provide the signaling line circuits and display information for the system.Sold at: Authorized distributors nationwide from October 2004 through May 2007 for between about $400 and $3,500. Authorized distributors resold and installed the control panels for commercial end users in facilities such as hotels and office buildings.Manufactured in: United StatesRemedy: Gamewell-FCI is contacting customers directly and providing a free firmware software upgrade.Consumer Contact: For additional information, contact Gamewell-FCI at (800) 633-1311 between 8 a.m. and 5 p.m. ET Monday through Friday, or go to the firm's website at www.gamewell-fci.com.

Hazard Description:

The software in the fire alarm system could fail to recognize when a detector needs servicing as a result of the buildup of dust, dirt, or other environmental pollutants, which could result in the system failing to respond in the event of a fire.

Consumer Action:

Remedy Type:

Repair

Units: About 1,100

Incidents:

Gamewell-FCI has received no reports of the firmware failing to operate in the event of a fire.

Sold At:

Authorized distributors nationwide from October 2004 through May 2007 for between about $400 and $3,500. Authorized distributors resold and installed the control panels for commercial end users in facilities such as hotels and office buildings.

Manufactured In:

United States