CPSC Recall in 2011: Dolls Recalled by Pottery Barn Kids Due To Strangulation Hazard

Updated on March 25, 2026.

See the recall details below. You can also see similar information for other consumer product recalls in 2011.

Data Source: CPSC.

Recall Number: 11-321

Date: September 07, 2011

Product Name: Chloe, Sophie and Audrey soft dolls

Recall Description:

The U.S. Consumer Product Safety Commission and Health Canada, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Hazard Description:

The hair on the Chloe and Sophie dolls may contain loops that are large enough to fit around a child's head and neck, and the headband on the Audrey doll, if loosened, can form a loop that fits around a child's head and neck. These loops can pose a strangulation hazard.

Consumer Action:

Remedy Type:

Refund

Units: About 81,000 in the United States and 1,300 in Canada

Incidents:

The firm has received five reports of dolls with looped hair, including one report in which a loop of the Chloe doll's hair was found around the neck of a 21-month old child. The child was not injured.

Sold At:

Pottery Barn Kids stores nationwide, online at www.potterybarnkids.com and through Pottery Barn Kids catalogs from July 2006 to April 2011 for about $40.

Manufactured In:

China