CPSC Recall in 2013: Visonic Recalls Amber Personal Emergency Response System Kits Due to Remote Pendant Battery Signal Failure

Updated on March 25, 2026.

See the recall details below. You can also see similar information for other consumer product recalls in 2013.

Data Source: CPSC.

Recall Number: 13-280

Date: September 11, 2013

Product Name: Visonic Amber Classic and Amber SelectX Personal Emergency Response System (PERS) Kits

Recall Description:

A single Amber Base station set to Common Area Mode will not detect a low battery or dead battery signal from the remote pendant. 

Hazard Description:

A single Amber Base station set to Common Area Mode will not detect a low battery or dead battery warning signal from the remote pendant that notifies the end user or system administrator to replace the pendant battery.

Consumer Action:

Remedy Type:

Repair

Units: About 24,000

Incidents:

The firm received one report of a pendant that failed to operate due to a low battery undetected by the base station in Common Area Mode. No injuries have been reported.

Sold At:

Visonic distributors and professional alarm installation firms nationwide from January 2008 through August 2013 for between $220 and $240 for the kits. 

Manufactured In:

Israel