CPSC Recall in 2016: Samsung Recalls Galaxy Note7 Smartphones Due to Serious Fire and Burn Hazards

Updated on January 18, 2026.

See the recall details below. You can also see similar information for other consumer product recalls in 2016.

Data Source: CPSC.
Recall Number: 16-266
Date: September 15, 2016
Product Name: Galaxy Note7 smartphones
Recall Description:

This recall involves the Samsung Galaxy Note7 smartphone sold before September 15, 2016.  The recalled devices have a 5.7 inch screen and were sold in the following colors:  black onyx, blue coral, gold platinum and silver titanium with a matching stylus. Samsung is printed on the top front of the phone and Galaxy Note7 is printed on the back of the phone. To determine if your phone has been recalled, locate the IMEI number on the back of the phone or the packaging, and enter the IMEI number into the online registration site www.samsung.com or call Samsung toll-free at 844-365-6197.

Hazard Description:

The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing a serious burn hazard to consumers.

Consumer Action:

Remedy Type:

Refund, Replace

Units: About 1 million
Incidents:

Samsung has received 92 reports of the batteries overheating in the U.S., including 26 reports of burns and 55 reports of property damage, including fires in cars and a garage.

Sold At:

Wireless carriers and electronic stores nationwide, including AT&T, Best Buy, Sprint, T-Mobile, US Cellular, Verizon stores and online at www.samsung.com and other websites from August 2016 through September 2016 for between $850 and $890.

Manufactured In:

South Korea and China