CPSC Recall in 2017: Toshiba Expands Recall of Laptop Computer Battery Packs Due to Burn and Fire Hazards

Updated on March 25, 2026.

See the recall details below. You can also see similar information for other consumer product recalls in 2017.

Data Source: CPSC.

Recall Number: 17-064

Date: January 04, 2017

Product Name: Lithium-ion battery packs used in laptop computers

Recall Description:

This expanded recall involves Panasonic lithium-ion battery packs installed in 41 models of Toshiba Satellite laptops, including the Satellite models affected by the March 2016 recall.  Toshiba has expanded the number of battery packs to include those sold between June 2011 and November 2016. The battery packs also were sold separately and installed by Toshiba as part of a repair. Battery packs included in this recall have part numbers that begin with G71C (G71C*******). Part numbers are printed on the battery pack. A complete list of battery pack part numbers included in this recall can be found on the firm’s website at http://go.toshiba.com/battery.

Hazard Description:

The lithium-ion battery packs used in laptop computers can overheat, posing burn and fire hazards to consumers.

Consumer Action:

Remedy Type:

Replace

Units: About 83,000 (91,000 units were previously recalled on March 30, 2016). In addition, 10,000 were sold in Canada and 5,000 in Mexico.

Incidents:

The firm has received five reports of the battery pack overheating and melting, including one additional report since the first recall announcement. No injuries have been reported.

Sold At:

Office Depot, Staples and other electronics stores nationwide, and online at Toshibadirect.com and other websites from June 2011 through November 2016 for between $500 and $1,000 for the laptop and between $70 and $130 for the battery pack.

Manufactured In:

China