CPSC Recall in 2017: NVIDIA Recalls European Plug Heads Sold with Power Adaptors Due to Electric Shock Hazard

Updated on March 25, 2026.

See the recall details below. You can also see similar information for other consumer product recalls in 2017.

Data Source: CPSC.

Recall Number: 17-201

Date: August 08, 2017

Product Name: European plug heads for NVIDIA SHIELD™ power adaptors

Recall Description:

This recall involves European plug heads for power adaptors included with NVIDIA SHIELD™ World Charger Kits, as well as with NVIDIA SHIELD tablet computers and TVs intended for use in Europe. The European plug head has two thin round metal prongs within a black plastic hexagonal extender on a black plastic base plate that can be attached to the power adaptor. The power adaptor has the model number SPA011AU5W2 and the NVIDIA name and logo etched on the side of the power adaptor where the European plug head can be attached. There are six different plug heads that come with the World Charger Kit. Only the  European plug head is being recalled.

Hazard Description:

The plug heads can break exposing metal prongs, posing an electric shock hazard.

Consumer Action:

Remedy Type:

Replace

Units: About 6,900 (in addition, about 360 were sold in Canada)

Incidents:

There have been no reports of injuries or incidents in the U.S. NVIDIA has received nine reports of the European plug heads breaking overseas, including six reports of consumers receiving electrical shocks.

Sold At:

Online at NVIDIA.com, Amazon.com, BestBuy.com, and NewEgg.com from October 2015 through June 2017 for about $30.

Manufactured In:

China