CPSC Recall in 2017: Nestlé Waters North America Recalls AccuPure Water Dispensers Due to Fire and Burn Hazards (Recall Alert)

Updated on March 25, 2026.

See the recall details below. You can also see similar information for other consumer product recalls in 2017.

Data Source: CPSC.

Recall Number: 17-760

Date: July 28, 2017

Product Name: AccuPure floor standing filtration dispensers

Recall Description:

This recall involves Nestlé Waters AccuPure floor standing filtration dispenser with model number HB215-3G (black) and model number HW215-3G (white). They measure 44.6 inches tall by 12.5 inches wide.  The units connect to the customer location’s plumbing system, draw and filter water from the local system, and then dispense the filtered water through the unit.  The upper front panels of the units have an “AccuPure” logo and an illuminated clock display. The model number can be found on a white sticker on the back of the dispenser.

Hazard Description:

The dispensers can overheat and smoke, posing fire and burn hazards.

Consumer Action:

Remedy Type:

Replace

Units: About 12, 300

Incidents:

Nestlé Waters has received 15 reports of overheating, including seven reports of units emitting smoke or catching fire. No injuries have been reported.

Sold At:

These units were sold and rented to businesses nationwide from April 2011 through April 2017 as part of individual service contracts with Nestlé Waters.  A limited number of units were purchased by these consumers for between $700 and $900, depending on the filtration system used. Nestlé Waters does not sell or provide these units at retail.

Manufactured In:

China