CPSC Recall in 2017:

Updated on January 18, 2026.

See the recall details below. You can also see similar information for other consumer product recalls in 2017.

Data Source: CPSC.

Recall Number: 17-762

Date: August 16, 2017

Product Name: Batteries in refurbished cellphones

Recall Description:

This recall involves batteries placed into refurbished AT&T Samsung Galaxy Note 4 cellphones by FedEx Supply Chain and distributed as replacement phones through AT&T’s Insurance program only. FedEx and Samsung have determined that some of the recalled batteries are counterfeit and show anomalies that can lead the batteries to overheat. The batteries are non-OEM, which means they were not supplied as original equipment by the phone’s manufacturer, Samsung.

Hazard Description:

The cellphone battery can overheat, posing fire and burn hazards.

Consumer Action:

Remedy Type:

Replace

Units: About 10,200 batteries

Incidents:

FedEx Supply Chain has received one report of a counterfeit battery overheating. There have been no reports of injuries or property damage.

Sold At:

The refurbished cellphones were distributed by FedEx Supply Chain and provided as replacement phones only through AT&T’s Insurance program between December 2016 and April 2017.

Manufactured In:

Unknown