CPSC Recall in 2018: Waupaca Elevator Recalls to Inspect Elevators Due to Injury Hazard

Updated on January 18, 2026.

See the recall details below. You can also see similar information for other consumer product recalls in 2018.

Data Source: CPSC.
Recall Number: 19-022
Date: October 25, 2018
Product Name: Residential elevators
Recall Description:

This recall involves residential elevator models Custom Lift 450# and Custom Lift 500#, shipped and installed between 1979 and 2008. The recalled elevators are used in consumers’ homes. The Custom Lift 450# elevators have serial numbers 10-1001 through 10-3131. The Custom Lift 500# elevators have serial numbers 10-3132 through 10-8111; 010-00-8112 through 010-10-8786; and 110-00-1000 through 110-03-1179. The serial number can be found on the front or bottom of the controller box or on the base of the powerhead. The powerhead can be located in the attic, closet, machine room, crawl space, garage, or the bottom of the hoistway.

Hazard Description:

The elevator cab can fall unexpectedly to the bottom of the elevator shaft and abruptly stop, posing an injury hazard to consumers in the elevator cab.

Consumer Action:

Remedy Type:

No Remedy Available

Units: About 8,000
Incidents:

The firm has received 12 reports of the elevator cab falling unexpectedly, including 10 reported injuries that resulted in strained or sprained knees and ankles, and broken bones.

Sold At:

Waupaca Elevator's dealers nationwide from 1979 through 2008 for between $5,000 and $14,000.

Manufactured In:

USA