CPSC Recall in 2019: Carrier Recalls Carrier- and Bryant-Branded Heat Pumps Due to Fire Hazard

Updated on March 25, 2026.

See the recall details below. You can also see similar information for other consumer product recalls in 2019.

Data Source: CPSC.

Recall Number: 20-009

Date: October 10, 2019

Product Name: Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi zone and 4-ton single-zone ductless heat pumps

Recall Description:

This recall involves Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi-zone and 4-ton single-zone ductless heat pump outdoor units. The units are used for cooling and heating homes and light commercial facilities. The model number and product number can be found on the nameplate/rating plate on the side of the units. The recalled models and product numbers are: BrandProductModel NumberProduct Number Carrier1.5-ton multi-zone38MGQC18---338MGQC18---301--4-ton multi-zone38MGQF48---338MGQF48---301--4-ton single-zone38MBQB48---338MBQB48--301-- Bryant1.5-ton multi-zone538TEQ018RCMA538TEQ018RCMAAAA4-ton multi-zone538TEQ048RFMA538TEQ048RFMAAAA4-ton single-zone538REQ048RBMA538REQ048RBMAAAA  

Hazard Description:

The fan motor on the heat pumps can fail, causing the units to overheat, posing a fire hazard.

Consumer Action:

Remedy Type:

Repair

Units: About 5,350 (in addition, about 450 were sold in Canada)

Incidents:

Carrier has received six reports of the heat pumps catching fire (one occurred in the United States and five in Canada). No injuries have been reported.

Sold At:

Carrier and Bryant distributors, independent dealers and contractors nationwide from March 2015 through April 2019 for between about $600 and about $4,000.

Manufactured In:

China