CPSC Recall in 2019: Kenmore Microwave Ovens Recalled Due to Burn Hazard; Made by Guangdong Galanz; Sold Exclusively at Sears and Sears Hometown and Outlet Stores

Updated on January 18, 2026.

See the recall details below. You can also see similar information for other consumer product recalls in 2019.

Data Source: CPSC.

Recall Number: 20-020

Date: November 14, 2019

Product Name: Kenmore Elite Microwave Ovens

Recall Description:

This recall involves 1,000-watt countertop convection microwave ovens manufactured under the Kenmore Elite brand name on April 27, 2017. This manufacturing date of the recalled microwave ovens is identifiable by the first six digits of their serial numbers, each of which begins with the numerals “170427”. The model number of the recalled microwaves is “204.77603610”. The brand name, model number and serial number can be found on the data plate on the back of the microwave ovens. The brand name is printed near the bottom of the door.   Model Number Serial Number Range 204.77603610 17042700001 and 17042700684  

Hazard Description:

Incorrect wiring causes the microwave’s exterior to reach temperatures exceeding 183 degrees Fahrenheit, posing a burn hazard to the user.

Consumer Action:

Remedy Type:

Repair

Units: About 700

Incidents:

None reported

Sold At:

Exclusively at Sears and Sears Hometown and Outlet Stores nationwide from May 2017 through July 2018 for about $350.

Manufactured In:

China