CPSC Recall in 2020: Triangle Tube Recalls to Repair Gas Boilers Due to Risk of Carbon Monoxide Hazard; One Death Reported; In-Home Remedy May Be Delayed Due To COVID-19 Restrictions Fast Track Recall with Health Canada

Updated on March 25, 2026.

See the recall details below. You can also see similar information for other consumer product recalls in 2020.

Data Source: CPSC.

Recall Number: 20-157

Date: July 28, 2020

Product Name: Prestige Solo & Prestige Excellence condensing gas boilers

Recall Description:

This recall involves 22 models of the Prestige Solo & Prestige Excellence condensing gas boilers manufactured between November 2011 and October 2019, for residential and light commercial use.  These wall-hung condensing gas boilers are housed in a white metal box.  The name “Prestige” is printed on the white front panel and on the outside of the cardboard packing box.  You can identify whether you have an affected boiler using the firm’s “how to” document at www.triangletube.com.  The boilers included in this recall have the following serial number ranges:Product NameModels by PrefixSerial Number Range located on Boiler Rating LabelDate of ManufacturePrestige Solo -Prefix: PTPT 60, PT110, PT 110LP, PT175, PT250, PT399, PT399HPPT0000110 to PT0053776orPTA002645 through PTA09800orAE1100 through AE1239November 2011 through December 2015Prestige Solo - Prefix: PAPA80, PA110, PA155, PA175, PA250, PA299, PA399PA044928 through  PA139939January 2016 through  March 2019Prestige Excellence – Prefix: PTE or PTEAPTE 110PTE0000568 through          PTE 053690andPTEA002889 through  PTEA 003086November 2011 through December 2015 Prestige Excellence – Prefix: PEA or PEB2PEA 110PEB2 110PEA 078169 through PEA143958andPEB2157356 throughPEB2159813  January 2016 through March 2019Prestige Solo - Prefix: PBPB80, PB110, PB155, PB175, PB250, PB299, PB399PB2152110 through PB2163489April 2019 through  October 2019

Hazard Description:

Flue gas can escape from the gas boilers if the vent adapter is not securely reattached to the boiler after maintenance or repair, posing a carbon monoxide poisoning hazard to consumers.

Consumer Action:

Remedy Type:

Repair

Units: About 63,000

Incidents:

The firm has received one report of a death from carbon monoxide poisoning associated with the recalled boilers in 2016 following a repair where the adapter was not reattached. The firm has also received two other reports of vent tube adapter separation from the recalled boilers.

Sold At:

Wholesale distributors and installed by independent contractors nationwide from November 2011 through July 2020 for between $3,400 and $9,700.

Manufactured In:

Belgium