CPSC Recall in 2020: WHILL Recalls WHILL Personal Electric Vehicles Due to Crash and Injury Hazards

Updated on January 18, 2026.

See the recall details below. You can also see similar information for other consumer product recalls in 2020.

Data Source: CPSC.

Recall Number: 20-177

Date: September 09, 2020

Product Name: WHILL Personal Electric Vehicles, Model Ci

Recall Description:

This recall involves WHILL Model Ci.  The product is a personal mobility device that is powered by a lithium ion battery, is occupant-controlled and motorized.  The serial number of the recalled device ranges from C_1711188_US to C_1909011_US.  The serial number label is located on the seat assembly.  WHILL and Model Ci are printed on the battery compartment.  The vehicles have one chair with a platform and four wheels.  The chairs are black and the arm covers come in white, red, blue and black colors.

Hazard Description:

The vehicle’s control pad can malfunction causing the power to turn on/off and the speed to increase/decrease, posing crash and injury hazards.

Consumer Action:

Remedy Type:

Replace

Units: About 1,160

Incidents:

There have been 15 reports of device malfunctions. No injuries have been reported.

Sold At:

Online at spinlife.com, scootaround.com, accessnsm.com and topmobility.com and other online retailers from November 2017 through September 2019 for about $4,500.

Manufactured In:

Taiwan