CPSC Recall in 2021: Verizon Recalls 2.5 Million Ellipsis Jetpack Mobile Hotspots Imported by Franklin Wireless Due to Fire and Burn Hazards

Updated on January 18, 2026.

See the recall details below. You can also see similar information for other consumer product recalls in 2021.

Data Source: CPSC.

Recall Number: 21-106

Date: April 08, 2021

Product Name: Ellipsis Jetpack mobile hotspots

Recall Description:

This recall involves Ellipsis Jetpack mobile hotspots imported by Franklin Wireless Corp. The recalled Jetpacks are dark navy plastic oval devices that are about 3.5 inches wide and 2.25 inches tall. “verizon” is printed below the digital display window on the front of the device. The charger provided with the recalled Jetpacks has a sticker on the wire that states: Compatible: FWC MHS900L, Model: FWCR900TVL, DC151030.

Hazard Description:

The lithium ion battery in the hotspots can overheat, posing fire and burn hazards.

Consumer Action:

Remedy Type:

Replace

Units: About 2.5 million

Incidents:

Verizon has received 15 reports of devices overheating, including six reports of fire damage to bedding or flooring and two reports of minor burn injuries.

Sold At:

Verizon stores nationwide, and other stores and to school districts nationwide and online at www.verizon.com from April 2017 through March 2021 for between $50 to $150. 

Manufactured In:

Vietnam and Taiwan