CPSC Recall in 2023: Pella Recalls Casement Windows Due to Injury Hazard (Recall Alert)

Updated on January 18, 2026.

See the recall details below. You can also see similar information for other consumer product recalls in 2023.

Data Source: CPSC.

Recall Number: 24-732

Date: December 21, 2023

Product Name: Pella Architect Series Casement Windows

Recall Description:

This recall involves Pella's Architect Series venting wood and aluminum-clad casement windows. The following four custom-made casement window types are included in this recall: all venting hurricane impact products with side pivot hardware, all venting casements with a frame height greater than 96 inches, all venting casements with a frame width wider than 35 inches, and all venting casements with a frame width greater than 29 inches and a vent height greater than 47 inches with side pivot hardware. The serial number is etched in a lower corner of the window glass. Serial numbers included in this recall can be verified at www.PellaHingeRecall.expertinquiry.com.

Hazard Description:

The window’s sash can detach from the frame and fall, posing an injury hazard to consumers.

Consumer Action:

Remedy Type:

Repair

Units: About 12,000 (In addition, about 305 were sold in Canada and about 10 were sold in Mexico)

Incidents:

The firm has received one report of a window sash detaching from the frame and falling. No injuries have been reported.

Sold At:

Authorized distributors nationwide, including Pella Window and Door stores, Lowe’s, ABC Supply, Allied Building Products, Builders First Source, Builders Supply Co, Inc., Hammond Lumber Company, McCoy’s Building Supply, National Lumber, and The Carter Companies stores nationwide from January 2021 through July 2023 for between $700 and $10,000 per window.

Manufactured In:

United States