CPSC Recall in 2024: Johnson Health Tech North America Expands Recall of Matrix T1 and T3 Commercial Treadmills Due to Fire Hazard (Recall Alert)

Updated on March 25, 2026.

See the recall details below. You can also see similar information for other consumer product recalls in 2024.

Data Source: CPSC.
Recall Number: 24-743
Date: April 11, 2024
Product Name: Matrix T1 and T3 Series Commercial Treadmills
Recall Description:

This recall involves the Matrix Fitness T1xe, T3x, T3xm and T3xh-02 treadmills. The treadmill has a running platform that measures 60 inches long by 20 inches wide, a 33-inch-wide console, and a straight power cord with no power cord bracket. Matrix is printed on the treadmill console masts. The model name and the serial number are located on the connecting bar at the bottom of the machine near the power socket. The serial number is composed of the letters TM, a three-digit model number, the manufacture date in YY/MM format followed by a five-digit serial. The recalled treadmills were manufactured from March 2018 through January 2024. MODEL NAMEMODEL NUMBERSERIAL NUMBER (BOLDED YY/MM)T1xeTM522TM5221803xxxxx  T3xTM523TM5231906xxxxxT3xmTM725TM7251902xxxxxT3xh-02TM722TM7221803xxxxx

Hazard Description:

The power cord can become loose from the treadmill’s power socket, posing a fire hazard.

Consumer Action:

Remedy Type:

Repair

Units: About 10,250 (About 19,900 were previously recalled in January 2022)
Incidents:

Matrix Fitness has received one report of a fire in a fitness facility since the last recall, in addition to the 58 reported in the January 2022 recall, of the treadmill’s power cord and socket sparking, smoking, and/or melting, including seven reports of fire; two resulting in property damage. No injuries have been reported.

Sold At:

Johnson Health Tech North America and Johnson Fitness & Wellness stores nationwide from March 2018 through January 2024 for between $3,400 and $10,800.

Manufactured In:

China and Taiwan