CPSC Recall in 2025: Johnson Health Tech North America Recalls Matrix-Brand Training Cycles Due to Fall Hazard

Updated on January 18, 2026.

See the recall details below. You can also see similar information for other consumer product recalls in 2025.

Data Source: CPSC.

Recall Number: 25-109

Date: January 30, 2025

Product Name: Matrix-brand Training Cycles

Recall Description:

This recall involves certain Matrix-brand Training Cycles models CXP-03, CXC-02, CXM-03, CXV and CXM-02. The recalled products have adjustable saddles and handlebars with an aluminum rear flywheel and a magnetic resistance system. They have matte black steel frames, forged steel cranks, dual-sided SPD pedals, four leveling feet and two transport wheels. “Matrix” is printed on the side. The model and serial numbers are located on a label on the lower rear area of the cycle frame. Recalled cycles have a serial number that contains a serial prefix of FC32, ZFC32B, FC33, FC36, FC29D or FC27. Model (Serial Prefix)Example Serial NumbersCXC-02 (FC32)FC32210900001CXC-02 (ZFC32)ZFC32B240600001CXM-02 (FC33)FC33210800001CXM-03 (FC36)FC36240300001CXP-03 (FC29)FC29D240600001CXV (FC27)FC27210700001

Hazard Description:

The training cycles’ adjustable seat can unexpectedly lower while in use, posing a fall hazard to the rider.

Consumer Action:

Remedy Type:

Repair

Units: About 12,885 (In addition, about 140 were sold in Canada)

Incidents:

The firm has received 63 reports of seats unexpectedly lowering, including two reports that users fell off the cycle when the seat lowered. No injuries have been reported.

Sold At:

Sold primarily to commercial fitness facilities, both by JHTNA directly and through third-party distributors, from January 2021 through October 2024 for between $2,530 and $7,305.

Manufactured In:

Taiwan