Ascom (US) Inc.: Medical Device Recall in 2018 - (Recall #: Z-0486-2019)

Updated on March 25, 2026.

See the recall detail below. You can also see other recalls from the same firm in 2018.

Data Source: FDA.

Product Description:

Ascom Telligence Nurse Call System

Product Classification:

Class II

Date Initiated: November 2, 2018

Date Posted: November 28, 2018

Recall Number: Z-0486-2019

Event ID: 81546

Reason for Recall:

There is an issue that could cause the Telligence System Gateway II, NGGTWY2 H, to stop communicating to the hallway devices connected to it. When this occurs, the dome lights connected to the Gateway II Ports A and B will start flashing, indicating that they are no longer communicating to the Gateway II. If this occurs, device failures that WOULD otherwise be annunciated WILL NOT be indicated at staff consoles that are configured to display failures.

Status: Ongoing

Product Quantity: 57 units

Code Information:

Version 5.0 (Build 5.0.4)

Distribution Pattern:

AL, CA, CO, GA, IN, KY, LA, ME, MI, MO, MN, MS, NE, NV, OH, PA, RI, TX UT, VA, WI

Voluntary or Mandated:

Voluntary: Firm initiated