Cisco Systems Inc: Medical Device Recall in 2012 - (Recall #: Z-2263-2012)

Updated on March 25, 2026.

See the recall detail below. You can also see other recalls from the same firm in 2012.

Data Source: FDA.

Product Description:

Cisco brand HealthPresence, version 2.1; Model/Catalog Number: CHP-ENTPRSYR2.I-K9; Product is manufactured and distributed by Cisco Systems, Inc. San Jose, CA Cisco HealthPresence, version 2 is intended for remote consultation of patients with a healthcare provider. Cisco HealthPresence enables remote collaboration between a physician and a patient by providing: high-definition video and advanced audio; transmission and display of third-party medical device data; integration with third party EMR: scheduling: and other software applications for remote consultations and exams. Cisco Health Presence is not intended for use in emergency situations. Cisco HealthPresence is not intended for use in active patient monitoring or alarming.

Product Classification:

Class II

Date Initiated: July 23, 2012

Date Posted: September 5, 2012

Recall Number: Z-2263-2012

Event ID: 62770

Reason for Recall:

Software anomaly may result in incorrect values and interpretations. The initial vital signs reading will display accurately on the Cisco Health Presence Vitals tab and the OnePlace tab. However, subsequent vital signs readings will only update on the Cisco HealthPresence Vitals tab and within the OnePlace database, but will not update under the OnePlace tab, and thus, will not provide current vit

Status: Terminated

Product Quantity: 1 unit

Code Information:

Serial/Code Number: 2.1.0.87

Distribution Pattern:

Nationwide Distribution including the state of TN.

Voluntary or Mandated:

Voluntary: Firm initiated