Hero Health: Medical Device Recall in 2021 - (Recall #: Z-2443-2021)

Updated on March 25, 2026.

See the recall detail below. You can also see other recalls from the same firm in 2021.

Data Source: FDA.

Product Description:

The Hero Model 100 (H-100) is a system consisting of a smart pill dispenser and a medication management app.

Product Classification:

Class II

Date Initiated: July 2, 2021

Date Posted: September 22, 2021

Recall Number: Z-2443-2021

Event ID: 88389

Reason for Recall:

Due to dispenser prompting for a missed dose that had already been dispensed

Status: Terminated

Product Quantity: 12,039 units which had software version V2.04.012

Code Information:

Model 100 (H-100) Catalog Number: F00002 Hero 100 V1.4

Distribution Pattern:

U.S. Nationwide distribution.

Voluntary or Mandated:

Voluntary: Firm initiated