Philips Healthcare Inc.: Medical Device Recall in 2014 - (Recall #: Z-1783-2014)

Updated on March 25, 2026.

See the recall detail below. You can also see other recalls from the same firm in 2014.

Data Source: FDA.

Product Description:

Philips IntellVue Info Center iX 866023; PIIC iX Upgrade 866024; IntellVue Server iX Upgrade 866026; PIIC Classic Upgrade 866117 Patient Physiological Monitor.

Product Classification:

Class II

Date Initiated: March 5, 2013

Date Posted: June 18, 2014

Recall Number: Z-1783-2014

Event ID: 64507

Reason for Recall:

If a customer creates customized trend scales in the trend review tile and the iX or primary server reboots for any reason, the iX(s) will enter a reboot loop. If one iX reboots, the issue will impact only those patients monitored on that device. If the primary server reboots, all patients across all iX devices will be impacted.

Status: Terminated

Product Quantity: 899

Code Information:

All iX versions with A.01 software

Distribution Pattern:

Worldwide Distribution: US (nationwide) and country of: Canada.

Voluntary or Mandated:

Voluntary: Firm initiated