Philips Healthcare Informatics, Inc.: Medical Device Recall in 2013 - (Recall #: Z-0269-2014)

Updated on March 25, 2026.

See the recall detail below. You can also see other recalls from the same firm in 2013.

Data Source: FDA.
Product Description:

Philips brand IntelliSpace PACS 4.4, Image Management System; The system is a software package used with general purpose computing hardware to acquire, store, distribute, process and display images and associated data throughout a clinical environment. Product is manufactured and distributed by Philips Healthcare Informatics, Inc. Foster City, CA IntelliSpace PACS are image management systems intended to be used by trained professionals, including but not limited to physicians, nurses and medical technicians. The system is a software package used with general purpose computing hardware to acquire, store, distribute, process and display images and associated data throughout a clinical environment. The software performs digital image processing, measurement, communication and storage. iSite supports receiving, sending, printing, storing and displaying studies received from the following modality types via DICOM: CT, MR, NM, US, XA, PET, DX, DR, RE, RT, MG, SC, VL, as well as hospital/radiology information systems.

Product Classification:

Class II

Date Initiated: October 14, 2013
Date Posted: November 20, 2013
Recall Number: Z-0269-2014
Event ID: 66560
Reason for Recall:

Philips Healthcare became aware of a software problem with the IntelliSpace PACS system, in that a timing issue has been identified that may result in a condition where the device does not store additional images received before processing is complete. The missing images may contain pathology which may result in a different diagnosis if they had been available at time of interpretation.

Status: Terminated
Product Quantity: 71 units
Code Information:

All units of these IntelliSpace PACS.

Distribution Pattern:

Worldwide Distribution - USA (nationwide) and country: Canada.

Voluntary or Mandated:

Voluntary: Firm initiated