Securitas Healthcare LLC: Medical Device Recall in 2024 - (Recall #: Z-1943-2024)

Updated on March 25, 2026.

See the recall detail below. You can also see other recalls from the same firm in 2024.

Data Source: FDA.

Product Description:

Arial mobile application, model numbers 54640, 54630, and 54630-SMA, that utilizes Apple iOS 17.4 and Apple iOS 17.5, a component of the Arial Emergency and Nurse Call System.

Product Classification:

Class II

Date Initiated: April 11, 2024

Date Posted: June 12, 2024

Recall Number: Z-1943-2024

Event ID: 94607

Reason for Recall:

The Arial Mobile Application utilizing Apple iOS 17.4 and iOS 17.5 is frequently restarting causing the app to receive alerts for all pending alarm notifications and other events when the app restarts, experience difficulty in placing and maintaining staff-to-staff phone calls, and frequently appears offline while the app restarts.

Status: Ongoing

Product Quantity: 661 sites with mobile application user licenses

Code Information:

Arial Mobile v11.0.0 UDI: (01)00840948100963(10)1100.

Distribution Pattern:

Worldwide distribution - US Nationwide and the countries of Australia, Canada, England, Hong Kong, France, Qatar, and Spain.

Voluntary or Mandated:

Voluntary: Firm initiated